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Terms and Conditions

Cancellation Policy
A 24 HOUR CANCELLATION notice is required for individual treatments. Any non-attended or cancelled appointment within 24 hours will incur up to 100% cancellation fee charge. Late arrivals will finish their treatments within the scheduled time while the fee will remain unchanged. If a course of treatments is booked, if less than 24 hours notice is given to cancel or change one of the appointments during the course, that single treatment will be lost.
Consultations

You will receive a comprehensive consultation prior to your appointment which is complimentary and confidential; this consultation is paramount to enable me to deliver a customised treatment especially for you. Client records are kept securely at all times in accordance with The Data Protection Act 1998. Massage consultations require 15/20 mins prior to a paid treatment. Psychotherapy is a one hour free consultation with subsequent session booked in for a few days after consultation.  Hypnotherapy consultation takes place before a paid treatment and generally lasts approximately 20-30 minutes.

Contra-Indications
Please be aware that some treatments may not be suitable for some clients.  This is why a thorough consultation is paramount. Please note that holistic therapies are not a substitute for proper medical diagnosis and treatment. At no time will you be encouraged to stop treatment or to reduce or change your prescription drugs without talking to your GP or Consultant.
Parental Permission
Parental permission is required for any client under the age of 18.
Due Caution
In the interests of the safety of both client and therapist, treatment will be refused if it is deemed inappropriate by the therapist.
Payment Information
Payment Information

  • Pricing of all treatments can be found on the Prices page.
  • Please be aware that a £10 deposit will be requested at time of booking for each treatment to be paid via Paypal. This will be deducted from the total amount due at your appointment.
  • All unattended appointments will lose any deposit paid.
  • Payment is accepted by cash or via Paypal.  You can also pay with a debit or credit card via your Paypal account.
  • If a treatment is to be paid by Paypal, kindly please ensure that payment is made by 7pm of the day prior to the treatment taking place.
  • Settlement in full is kindly requested at the end of each treatment.
  • If a course of treatments is booked, payment will be required in full at the time of booking.

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