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Terms and Conditions

Cancellation Policy
A 24 HOUR CANCELLATION notice is required for individual treatments. Any non-attended or cancelled appointment within 24 hours will incur up to 100% cancellation fee charge. Late arrivals will finish their treatments within the scheduled time while the fee will remain unchanged. If a course of treatments is booked, if less than 24 hours notice is given to cancel or change one of the appointments during the course, that single treatment will be lost.
Consultations

You will receive a comprehensive consultation prior to your appointment which is complimentary and confidential; this consultation is paramount to enable me to deliver a customised treatment especially for you. Client records are kept securely at all times in accordance with The Data Protection Act 1998. Massage consultations require 15/20 mins prior to a paid treatment. Psychotherapy is a one hour free consultation with subsequent session booked in for a few days after consultation.  Hypnotherapy consultation takes place before a paid treatment and generally lasts approximately 20-30 minutes.

Contra-Indications
Please be aware that some treatments may not be suitable for some clients.  This is why a thorough consultation is paramount. Please note that holistic therapies are not a substitute for proper medical diagnosis and treatment. At no time will you be encouraged to stop treatment or to reduce or change your prescription drugs without talking to your GP or Consultant.
Parental Permission
Parental permission is required for any client under the age of 18.
Due Caution
In the interests of the safety of both client and therapist, treatment will be refused if it is deemed inappropriate by the therapist.
Payment Information
Payment Information

 

  • Pricing of all treatments can be found on the Prices page.
  • Please be aware that a £10 deposit will be requested at time of booking for each treatment to be paid via Paypal. This will be deducted from the total amount due at your appointment.
  • All unattended appointments will lose any deposit paid.
  • Payment is accepted by cash or via Paypal.  You can also pay with a debit or credit card via your Paypal account.
  • If a treatment is to be paid by Paypal, kindly please ensure that payment is made by 7pm of the day prior to the treatment taking place.
  • Settlement in full is kindly requested at the end of each treatment.
  • If a course of treatments is booked, payment will be required in full at the time of booking.
Privacy Policy

Who we are

Our website address is: http://www.flourishtherapy.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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